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Social Media Global Policy

Chapter1　Purpose

The purpose of this global policy is to establish the mindset and principles for the ONO Group's use of official social media, with the aim of ensuring appropriate use of social media platforms.

Chapter2　Definitions of Terminologies

Article1　The terms used in this Global Policy are defined below.

  1. "Applicable Laws and Regulations" mean all laws, cabinet orders, ministerial ordinances, municipal ordinances, rules, guidelines, policies, notifications, and other public norms related to the business activities of the ONO Group.
  2. "Employee(s)" means directors, officers, regular employees, contract employees, and other employees of the ONO Group, including temporary staff and fixed-term employees.
  3. "ONO Group official social media" means social media accounts that are officially guaranteed by the ONO Group as being operated by ONO Group employees through internal approval processes and are not so-called “impersonations.”
  4. "ONO Group" means Ono Pharmaceutical Co., Ltd. and each of Subsidiaries.
  5. "Social media" means internet services such as X (formerly Twitter), Facebook, YouTube, Instagram, LINE, LinkedIn, and blogs, where corporations, government agencies, individuals, and other unspecified members of the public can freely participate and mutually share information.
  6. "Subsidiary(ies)" means an entity or entities in which Ono Pharmaceutical Co., Ltd. directly or indirectly holds a majority of voting rights (more than 50%) or otherwise exercises equivalent substantial control. Indirect ownership includes all entities in a continuous chain of control, such as subsidiaries and sub-subsidiaries.

Chapter3　Scope

This global policy applies to all entities within the ONO Group and their employees.

Chapter4　Basic Principle

ONO Group recognizes that social media is accessible to an unspecified large audience and that information, once posted, cannot be completely deleted. Accordingly, the Group is committed to responsible use of social media. In operating ONO Group official social media accounts, the Group will establish guidelines and provide training to employees to ensure accurate and appropriate dissemination of information.

Article1　Mindset for Communication on ONO Group Official Social Media

  1. Comply with all applicable laws and regulations.
  2. Communicate based on accurate information.
  3. Exercise the utmost care to ensure that content posted on social media does not lead to off-label use of ONO Group products.
  4. The use of ONO Group official social media accounts is implemented only after thorough consideration of its necessity by the Social Media Review Committee.
  5. Communicate with respect for human rights and in a manner that does not violate public order or morality.
  6. If any incident occurs that does not conform to any of these principles, ONO shall promptly delete or correct the content and take measures to prevent reoccurrence.

Supplementary Provisions

  1. This global policy was approved by the Management Committee on May 25, 2021, and shall take effect on June 28, 2021.
  2. Any amendments or abolition of this global policy shall be reviewed by the Social Media Review Committee, deliberated by the Management Committee, and approved by the President of Ono Pharmaceutical Co., Ltd.

Revision on April 1st, 2026

The ONO Group’s official social media accounts are listed below. (As of April 1st, 2026)

(Disclaimer)

As social media platforms are open to the public and users may be subject to unforeseen circumstances, please note the following:

  1. Information disseminated via ONO Group official social media accounts is information that has been deemed appropriate at the time of publication. However, its accuracy, completeness or timeliness cannot be guaranteed.
  2. ONO Group shall bear no responsibility for any problems, disputes, damages or losses that may occur between social media users, or between social media users and third parties.
  3. ONO Group shall not be responsible for any damages or costs incurred due to changes to, deletion of, or misinterpretation of information disseminated on the ONO Group official social media accounts.
  4. Depending on the content or the circumstances, ONO Group may not be able to respond to comments, inquiries or other submissions received via social media. Thank you for your understanding in advance.
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